DISCLAIMERS

2.1. Our bespoke latex supplier (Yummy Gummy Sheet Latex)  is made from medical grade liquid latex and FDA approved and skin safe pigments. Some limited special pigments do not have FDA approval, however have been personally skin tested or are cosmetic grade. When dried, the latex is then covered in talcum powder, cured, and vulcanized in a safe, hygienic, and chemically neutral fashion. This strengthens the latex.

2.2.DashLatex cannot be held responsible for any allergies caused by the use of said latex. A skin patch test should be done before wearing garments made out of Yummy Gummy Sheet Latex or any other natural latex used by DashLatex. Please consult with DashLatex if you are aware that you have any allergies.

2.3  Our Natural Latex sheeting is made from pure natural latex and is free from silicone and other additives. It has been laboratory tested to ensure compliance with medical standard requirements, and matches or exceeds the specifications required for the fashion industry.

2.4 Metals used in a DashLatex garments are base metals -  stainless Steel, steel or zinc die casting topped with a nickel or chrome plated. DashLatex cannot be held responsible for any allergies caused by said metals. Please consult with DashLatex if you are aware that you have any allergies.

3.1. DashLatex strongly recommends the buyer to handle and store the goods in accordance with British Standard 3574 which provides, amongst other things, that:

3.2.The goods should be stored between 15-25 degrees celsius, away from heat and free from frost.

3.3.Damp and moist storage conditions should be avoided.

3.4.Prolonged exposure to light, in particular direct sunlight and fluorescent artificial light with a high ultraviolet content, should be avoided and;

3.5.Goods should be kept well wrapped whilst in storage.

3.6. DashLatex cannot be liable for any defects arising through the failure of the buyer to store and handle in accordance with the British Standard and the buyer is strongly recommended to insure accordingly.

3.7 DashLatex cannot provide free replacements if anything happens to the latex during storage. e.g. light damage, mould.

3.8 The customer must take their order out of its envelope and fully check it before storing away. All latex comes delivered covered in talcum powder for protection on transport.

4.1   If your order is custom made, then it should be perfect for you as we will have taken great care to produce it to exact specifications. Due to the use of custom handmade bespoke latex all items are made to order So there is no returns on custom clothing. If there is a breakage or flaw due to material quality or faulty workmanship in which case we will either fix it or replace it. Always send us a message with pictures of the fault or flaw.  Unfortunately, we cannot offer a change of mind policy for custom goods as they are produced to order and are made specially for you. 

4.2 On all non-custom goods we accept products for exchange or refund within fourteen days, this is in line with Consumer Contracts Regulations 2013

4.3 A return or replacement will not be offered if damaged was caused by poor care, handling and storage on the part of the customer (see care instructions for more information on latex care) The faulty item should then be returned in original condition, in its original packaging and must be unworn due to hygiene reason and No latex lube or cleaners used on item.

4.4  When a Return/Exchange/repair has been agreed with DashLatex. Please return garment/Product in secure packaging, We recommend a tracked service as any lost garment while returning in post  will not be able to fix or exchange. 

If returning from outside the UK Please make sure correct customs labels are attached for Return/Repair as DashLatex will not accept any charges due to incorrect customs labels. 

4.5 If you change your mind and wish to cancel or amend your order  you may do so, but you must email within 5 days of placing an order to Info@dashlatex.com with your purchase order number and any alterations you wish to discuss or make you order.  After 5 days your order will be in the process of being constructed and no cancellations or amendments will be able to be accepted. 

 5.1 All images, designs and other content shown/produced on this website are the copyright of Dashlatex, and may not be copied, reproduced or used in any way whatsoever without the written permission of Dashlatex. For more information on this contact info@dashlatex.com 

 6.1 We strive to provide accurate and current information on our site dashlatex.com, we cannot accept responsibility for any consequential loss or damage to property or person caused by using or any errors on the site. 

 You will be required to pay extra for delivery.

7.1 All our garments are hand-made and production normally takes a minimum of 4 weeks. At DashLatex we strive to hold multiple bespoke latex sheets but if for any mitigating circumstances  we should run out an extra 2-3 weeks would be added to an order for latex sheet production time we will contact you within 5 days of ordering. If this was to occur you have the right to cancel your order if you wish to do so.

7.2 Orders are Shipped when the garment is complete and passed all quality checks, but delivery time depends on couriers/postal service.
During busy sale/festive periods, orders may incur an extended delivery time which could be up to 8-10 weeks to complete. Goods are always sent by tracked-signed for postage/couriers. Postage and packing costs will be added to all orders at the check out. 

7.2 Due to corona virus / Brexit we only ship to the United kingdom currently at this time, We do wish to change this in the coming month.

8.2 You must be at least 18 years of age to use our website. By using our website you warrant and represent that you are at least 18 years of age.  

9.1 All offer codes are applied to the value of the order, excluding delivery costs and are subject to our general Terms and Conditions.

9.2  The offer code must be entered in to the Voucher Code field on the basket page and applied for the discount to be deducted from the order.

9.3 Unless stated discounts cannot be combined and only one offer can be applied to any order.  

9.4  Offers can be amended or withdrawn at any time. 

9.5 Fair usage coupons can only be redeemed once per customer.

9.6 Coupons and vouchers  are valid until dates stated.

 

10.1 By placing an order on DASHLATEX.COM, you declare that you are of the appropriate legal age to purchase the items. If we discover that you are not of legal age to order certain goods, we reserve the right to cancel your order. 

Competition Terms and Condition are also subject to all Dash Latex terms and conditions.

11.1 The competition is open to any one inside or outside the UK over the age of 18 years of age.

11.2. The competition will start on the day that it is posted via social media and will end on the time and date given on the same post. We accept no responsibility for any entries that are incomplete, corrupted or fail to reach DashLatex by the closing date for any reason. Proof of sending is not proof of reciept. 

11.3 Posting and packaging of prize will be covered by DashLatex but any fees (Duty or Custom Charges) will have to be covered by the recipient. 

11.4 We have the right to exclude any entries we believe to fraudulant,  spam or based on misconduct

11.5 The prize is non-transferrable and non refundable. We do not offer a cash alternative to the prize stated.

11.6 The winner will be chosen by an independent computer selector

11.7 Winner will be contacted on the platform in which they entered.

11.8 By entering any competition that DashLatex runs you agree to be bound by these terms and condition

11.9 Posts and competitions are not sponsored by the platform on which they are posted any information given you are providing to DashLatex and not any other parties.